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Jennie Koo

Within six months of joining Capital One, Jennie had ran a D&I session for leadership and wider teams, to help break down barriers and create visibility of unconscious exclusion. She has challenged the approach to inclusion, particularly on increasing awareness on intersectionality focusing on ethnicity and mental health. Through the creation of newly established Mind Your Mind and BAME networks this has also now led to the creation of an Executive Sponsor led D&I monthly forum. Jennie was also appointed as UK lead for EmpowHER, (women’s resource group), which is aimed at driving policy change, development and support for women of all backgrounds. Through an innovative first of its kind Growth Mindset Conference in Birmingham, she successfully created a platform for a different approach to progressing inclusive thinking. Jennie is also passionate about social mobility, and mentors a diverse group of people as part of Prince’s Trust programs.

Jennie Koo

Previously of RBS, Jennie chaired the Multicultural Network and co-chaired the Women’s Network and organised a BAME career conference for school children and their parents. Since moving to Capital One, Jennie continues to take an active role bringing her experiences and knowledge to raise awareness of BAME and unconscious bias both internally and externally. She drives forward awareness of the impact of group think and diversity of thought, not just in the BAME space but with future leaders through graduate programmes, universities and various programmes such as Enactus and the Prince’s Trust. Externally, she established the Birmingham branch of Women in Banking & Finance, using this platform to engage on the ethnicity agenda. She has spoken on BAME inclusion at the Chartered Institute of Insurers, LGBT Alliance Network and Women in Finance. By utilising her position, Jennie is driving forward the discussion and awareness of the need for BAME representation along with other diversity of thought in the boardroom. She is currently working on bringing to Birmingham the first BAME Professional Career Development Conference, where she aims to tackle not only BAME issues, but also location bias, which is particularly prevalent in the financial service sector.