Paulette runs Europe’s 2nd largest payment acceptance business (processing over 1in 3 card payments in the U.K.) and is a member of the Barclaycard International Executive Committee. Prior to Barclays she held a number of senior leadership roles including Managing Director of NatWest Retail Banking. Paulette has been a visible advocate for BAME colleagues throughout her career hiring BAME talent, coaching and mentoring and ensuring that diversity is kept on the agenda. She has come to recognise the value that simply sharing her story can have in inspiring other colleagues. At Barclays she not only supports events and networks aimed at promoting diversity but also finds opportunities, such as presenting to the Barclays’ graduate programme and running sessions with colleagues in India, where, she believes, it is just as important to introduce diverse leadership profiles. Her business stands out for its diversity, particularly in the hi tech world of payments. Feedback scores on diversity are amongst the highest in Barclays and well above industry norms. Three of Paulette’s direct reports are now BAME colleagues and one of this year’s Ethnic Minority Future leaders list is a VP in her business.